Ms. Obserznak noticed that her automatic garage door was listing increasingly to one side, and determined that one of her lift cables was tangled.
The only thing to do was lock the door shut, unplug everything, and release the cables on both sides for unspooling and replacement. The team also checked the springs and electric opener for signs of excessive wear and tear due to the faulty cables.
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* $29 service call - deducted from the service
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